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Commercial Cleaning in Maryland

Commercial Buildings Maintenance Inc
carpet cleaning, janitor service, restaurant outsourcing
1519 W Patrick St
Frederick, MD 21702
Phone: 301 965-9655
Fax: 301-695-0455

Effective Cleaning in Maryland

6 Keys to More Effective Cleaning

By: Steve Hanson

Sometimes custodial workers are in such a hurry to get the job done that they're not cleaning properly, or they're working too hard to get things cleaned. That's because they're not letting the tools and chemicals they're using do most of the work. Below are 6 keys to Maryland residential and commercial cleaning more effectively, without wasting more time or energy in the process.

1. Taking advantage of time. Many cleaning chemicals need time to work, so if you just spray and wipe, the area may not be properly cleaned or disinfected. Read the directions on the label to see if the chemical needs dwell time in order to kill germs or loosen soil so you can more easily remove it from the surfact you're cleaning.

2. Using the wrong chemical for the job. If you have greasy build-up on a stovetop, using an all-purpose cleaner may be the wrong choice because you'll have to work much harder to get it clean. Choosing a degreaser or citrus cleaner that can break through the grease is a much better solution.

3. Agitation. Sometimes just spraying and wiping won't get the job done properly. You may need a little more "elbow grease", or you may need better equipment to clean more effectively. If you have a ceramic tile floor with dirty grout, you'd be better off using a slow speed floor machine with a good cleaning chemical and a nylo-grit brush in order to agitate the soil so it can be more easily removed. This is much more effective than trying to do it by hand with a grout brush.

4. Temperature. Some cleaning chemicals work best with hot water, and some work best in cool water. Be sure to read the directions to find out what water temperature you should be using when diluting the cleaning chemical.

5. Ventilation. When cleaning floors or carpets, ventilation is important to make sure the surfaces dry quickly. If floor surfaces are allowed to stay damp, you could be creating additional problems like growth of mold and mildew.

6. Soil removal. Some cleaning tools like feather dusters don't remove soil, they just spread it around. Likewise, using vacuum cleaners without sealed bags or Hepa filters can spread soil that was just vacuumed up out into the air again. So removing soil is key to cleaning more effectively.

Think about the tools and procedures you use to clean. Is there equipment that you can use to make the job easier and more efficient? Are you using the cleaning chemicals according to the directions on the label? If not, consider the above tips and start cleaning more effectively.

Copyright (c) The Janitorial Store (TM)

Article Source: http://www.cleaningarticles.com

For more cleaning tips and information on starting and running a successful cleaning business, visit Steve Hanson at www.TheJanitorialStore.com. And while you're there, sign up for Trash Talk: Cleaning Tip of the Week. Read cleaning success stories at www.cleaning-success.com.

From Maryland Commercial Janitorial Service

Commercial Cleaning in Maryland

Commercial Buildings Maintenance Inc
carpet cleaning, janitor service, restaurant outsourcing
1519 W Patrick St
Frederick, MD 21702
Phone: 301 965-9655
Fax: 301-695-0455

Commercial Cleaning Services - What Do You Want to Clean?

Outsourcing your cleaning

What parts of your facility need cleaning?

It's not widely known that you can hire a janitor service to do only the parts of your facilities cleaning that would be best outsourced. Sometimes it can be less expensive to have your employees clean parts of your facility and hiring an outside cleaning service to do what your people can't do as cheaply or efficiently.

A good commercial cleaning service can help you keep your office or building space looking polished and professional, leaving you to concentrate on the most important things, like running your business. One of your first questions for any service should be what services they provide.

Medium to large scale companies can usually offer the widest range of products and customization. The following is a run-down of typically available services.

Routine Office Cleaning

Depending on how large your building is and how much your businesses traffic sees each day, you can arrange services on a daily, weekly, or monthly basis. In order to preserve good hygiene and a professional appearance, the areas that need frequent routine cleaning include restrooms and door knobs and handles that get a lot of use regularly.

Similarly, telephones and light switches need the dame constant care. These need to be both washed and disinfected often to keep germ populations to a minimum. A commercial provider can easily handle this as well as things like trash and recycling removal, floor cleaning, and general dusting of all shelves and office furniture. Another crucial area is the kitchen and lounge room.

Your company can keep these spaces scrubbed and sterile, making it a safe place for employees to eat and rest. Then of course, there are the routine things that you dont think about much but are truly necessary to keeping your office looking and feeling its best. Your commercial service can perform these things like clearing the baseboards and light fixtures, wiping down the blinds, and dusting out the air conditioning vents.

Window Washing

While this is also a task that needs to be done routinely, keeping both the inside and outside windows clean can be challenging depending on the size of your building and the location of the windows. A good commercial company will design a plan to get all of your glass surfaces clean on a regular basis and many can even take care of the maintenance of your screens and awnings.

Carpet Cleaning

If you have any significant amount of carpeted space in your office building, it is going to need to be cleaned regularly, not just vacuumed. Many offer carpet cleaning on a monthly or bi-monthly schedule.

This typically includes the use of professional machines and eco-friendly chemicals that will pull out ugly stains and remove any unpleasant smells. Before signing on with the carpet cleaning contract, it would be smart to ask if the chemicals used by the company are hypoallergenic and non-toxic.

Other Floor Services

If you have anything but carpet in your office, it too will require regular care and maintenance. A commercial service can generally handle stripping and waxing surfaces like tile, stone, hardwood, and linoleum. Some may be able to tackle more specialized care if needed.

After Construction Cleanup

One final service that cleaning companies can offer your business is help in getting your office back to normal after any remodeling or repairs take place. Specifically, this can include removing all the dust and dirt built up during the construction as well as general cleaning of all affected surfaces.

Each company will offer other services not mentioned here and selecting the right cleaning firm will be a matter of finding the one that offers all the services your office requires. The key is to understand your office needs first!

Source of this article: http://www.atlantaofficecleaners.com/ in Atlanta GA work hard to meet all of your building maintenance facility needs.







Commercial Buildings Maintenance Inc.

Commercial Building Cleaning & Janitorial Service
1519 W Patrick St
Frederick, MD 21702
Phone: 301-515-0664
Fax: 301-695-0455

Keep Your Facilities Spotless Today

Keeping your facilities spotless can be a difficult task in any environment. However, for a large company or office, it can be one of the worst tasks ever. Not only do you need to clean your offices, but you need to clean client area, restrooms and more. Commercial cleaning can be one of your companies most expensive services to bid out as well. Luckily, there are a couple things that you can do to reduce the cost of your cleaning.

One of the easiest things that you can do to reduce the cost of cleaning is to do some cleaning yourself. This could mean that you vacuum your own office, or take your trash to a central location. Whatever you do yourself, the less that you have to have a commercial cleaning service do. Sadly, for many offices this simply is not an option. In this case, you would then need to bid on the cleaning services from an outsourced company.

Finding a company that will help you with cleaning your offices can be difficult. Many smaller cleaning companies would rather do small home cleanings or certain types of offices. You should try your local yellow pages, ask fellow business owners or look online for local cleaning companies. Depending upon the size of your office, it may be worth asking a large custodial company to come in and take on the responsibility of cleaning your office. This can be rather expensive, especially if you have them clean a small location.

Another idea that you can try is to hire janitors who work at lower wages. Due to the economy, there are so many people who are out of a job right now. Luckily, many of them are excellent at cleaning at their homes and could bring their skills to your office. For a few hours a week at minimum wage, they may do an alright job for a small office. However, for any company that has an office that is larger than ten employees, you truly should consider bringing in a commercial cleaning service. Not only are you getting experienced cleaning staff, but they are very well trained. Another benefit of dealing with a cleaning service is that they have excellent biding abilities. They are able to undercut each other, giving you the best possible deal at the end of the day. There are a few things that you need to be on the lookout for. The first thing you must make sure you avoid is dealing with companies that have bad track records. Ask for a list of their customers and contact them to make sure they are happy with their cleaners services.

Finding a commercial cleaning company that will clean your offices can seem impossible. However, if you check out the company before they bid for the job, you can save yourself a large amount of time. Do not think that cleaning comes cheap, many people charge a large amount of money, but they will do a great job at keeping your facilities clean.

Commercial Buildings Maintenance Inc.

Commercial Building Cleaning & Janitorial Service
1519 W Patrick St
Frederick, MD 21702
Phone: 301-515-0664
Fax: 301-695-0455

Outsourced Order Management Among Other Tasks

Stellar Restaurant Solutions Wins Outsourced Order Management Contract with Borriello Brothers Pizza Chain

Colorado restaurant chain to centralize pizza phone orders and payment processing by outsourcing to Stellar Restaurant Solutions.

Colorado Springs, CO, April 02, 2008 --(PR.com)-- Stellar Restaurant Solutions, a leading provider of call center and online restaurant ordering services, today announced that they have signed a contract with Borriello Brothers, a New York style pizza chain in Colorado.

Under the terms of the outsourced restaurant ordering agreement, Stellar Restaurant Solutions will centrally manage phone orders and credit card payments for the pizza chain, allowing Borriello Brothers staff to focus on in-store food preparation and service.

The implementation of the pizza phone ordering service will also allow Borriello Brothers to merge their separate store phone numbers into one single contact number 719 884 2020 that can be used in all their advertising and promotions.

According to Rob Raia, owner of Borriello Brothers, “the specialized call center agents at Stellar Restaurant Solutions are like an extension of our business. They provide our customers with a high level of service on every single phone call and are trained to identify appropriate cross sell and up sell opportunities. This allows our in-store staff to just focus on face to face customer interactions and the preparation of our traditional New York style pizzas.”

Borriello Brothers chose Stellar Restaurant Solutions due to their restaurant ordering and management experience and their demonstrated expertise in managing complex call centre operations.

“The cost escalations in the pizza segment have been devastating over the past year. Increases from food to labor have taken their toll on this industry. Stellar Restaurant Solutions offers a way to improve sales and reduce costs at the same time,” said Steve Bigari, Chief Executive Officer of Stellar Restaurant Solutions.

The service will be operated from Stellar Restaurant Solutions’ dedicated restaurant ordering call center located in Colorado Springs, CO.

Commercial Buildings Maintenance Inc.

Commercial Building Cleaning & Janitorial Service
1519 W Patrick St
Frederick, MD 21702
Phone: 301-515-0664
Fax: 301-695-0455

Fast Food Restaurant Outsourcing Drive Through Order Taking

Fast-food restaurants begin outsourcing drive-through order-taking

By Jen Aronoff
1/26/2009

McClatchy Newspapers (www.mctdirect.com)

McClatchy Newspapers (MCT) - That crackling voice taking your order at a fast food drive-through may come from a lot farther away than the restaurant: Try Texas, or even overseas.

San Diego-based Jack in the Box has tested outsourced drive-through order-taking since mid-2008 at seven of its 30 Charlotte, N.C.-area restaurants. Spokeswoman Kathleen Anthony declined to specify the locations, though workers at the Cotswold restaurant in Charlotte recently said it uses the system.

The technology is intended to improve speed, accuracy and service, freeing up restaurant employees to process orders, accept payment and address other needs, Anthony said. The chain has not reduced staffing as a result of the remote order-taking, and the restaurants can turn the system on and off as they wish, she said.

Still, it's piqued curiosity among local customers who have encountered heavy accents with order-takers, then rounded the bend to find different people handing them food.

"I had noticed it (several months ago), but I just thought the person taking the order was somewhere else in the store where we couldn't see them," said Elizabeth Banks, a Charlotte teacher and mother of three who takes her 15-year-old daughter and her daughter's friends to Jack in the Box for Oreo milkshakes most Friday afternoons. "It never occurred to me they might be out of the country."

At one point the girls asked the order-taker, "Where are you?" There was a pause, Banks recalled. Then, the person on the other end said, "Texas."

"I really don't think that's where they were," Banks said.

The Jack in the Box test orders are routed to a Texas call center operated by Bronco Communications, a company specializing in fast food order-taking, Anthony said. Some may be routed outside the U.S., she said, but she wouldn't specify where.

Companies began trying remote ordering in 2005. As with outsourcing in other industries, technological advances _ namely high-speed Internet _ made it possible. When customers pull up to the menu, a call center worker takes the order on a computer. The order pops up on a screen inside the restaurant.

Even where people have grown accustomed to seeing bank and computer questions directed overseas, international order-taking is rare in the realm of cheeseburger combos and large Cokes, said Sherri Daye Scott, editor of QSR Magazine, dedicated to the quick-service restaurant industry.

A greater number of restaurants, including McDonald's and Wendy's franchisees, have tried centralized order-takers within the United States. None has introduced the technology nationally, in part because they've found it difficult to prove it saves money, Scott said. The parent company of Hardee's has conducted a limited test, too.

Other chains said they have not tried it and don't plan to at this point, including Burger King and Taco Bell, spokespersons for both said.

The technology has the potential to eliminate language barriers between Spanish-speaking employees and English-speaking customers, said Kate Mosteller, marketing director of Massachusetts-based Exit 41, which focuses on off-site order taking. Yet time zones and regional dialects can also present hurdles.

"You want someone who's friendly and articulate and who can understand ... different nuances," Mosteller said. "(Otherwise) you're going to know you're (being routed) somewhere else, and that's exactly what you don't want to do."

Jack in the Box's Anthony declined to discuss the results of the Charlotte trial, noting that the company doesn't speak in depth about its tests. "It is something we're testing, not something we're necessarily committed to at this point," she said.

Though the local run is wrapping up soon, Jack in the Box will continue to try the approach in other markets "here and there," Anthony said.

Customers such as Banks say the system can sound a bit distant: After all, fast-food order takers aren't always the easiest to hear even when they're around the corner, let alone around the world. But it hasn't posed any other issues, and the speakers are very polite. Then again, Banks said, that was the case with the old method, too.

"It would be nice to understand what the rationale was behind (the change)," she said. "It seems like an awful lot of trouble."

Even so, she noted, it hasn't bothered her family so much that they've stopped visiting for milkshakes. "We just kind of laugh about it when we go through there: 'Oh, there's a guy in 'Texas' again.' "


ADVENTURES IN OUTSOURCING

When I pulled into the Cotswold Jack in the Box drive-through on a recent evening, I was greeted by a woman's voice that sounded chipper and hyper-polite, yet slightly far away and delayed, with an accent that seemed Indian. She politely took my order for a combo meal, which I ordered by number to speed the process.

As she repeated the order before sending me on my way, something seemed off; I looked up at the screen and realized she'd typed in the wrong meal by one number. I pointed out the error and she quickly corrected it; anyone can mishear a fast food order, whether on the other side of the building or the world. Then, she thanked me and wished me a good night. No "please pull around," though.

Once I arrived at the window, I asked the cashier if the restaurant had outsourced its order-taking, and she said it had. But the cashier was also wearing a headset. I was confused, but she explained that employees in the restaurant can still hear the orders; they just don't take them. Sure enough, as I waited for my food, I heard other customers' voices piped into the food preparation area.

But, I asked, if that's the case, why not just take the orders at the restaurant? The cashier didn't know. Maybe, she speculated, the company just wanted to create some more jobs.

For the record, my food arrived smoothly, just as it had at the two other, non-outsourced Jack in the Box drive-throughs I visited. But the customer experience was definitely stranger _ by thousands of miles.

_ Jen Aronoff


© 2009, The Charlotte Observer (Charlotte, N.C.)

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Restaurants are outsourcing non cooking tasks to improve efficiency. Kitchen staff performs better when they are being asked to cook and cook only. Cutting edge restaurant managers seeking to produce a better product with motivated employees are finding ways to motivate those employees with something other than salary increases.

Non cooking related tasks are being increasingly outsourced to keep the kitchen cooking, not taking orders or menial tasks such as cleaning.

Commercial Building Cleaning & Janitorial Service
1519 W Patrick St
Frederick, MD 21702
Phone: 301-515-0664
Fax: 301-695-0455

Restaurant Cleaning Outsourced

An Amazing Service for Any Restaurant

Cleaning is something that many people hate doing. It involves rolling up your sleeves and picking up dirty and diseased trash. You have to scrub down toilets that look like they have been in horror movies. Worst of all, you have to spend your time dealing with problems that can be outsourced to another company. This company will make sure that all your worries about keeping your restaurant clean are put to rest. For any sensible restaurant owner, restaurant cleaning outsourcing is the smart choice.



One of the most common areas of your restaurant that you will have dozens of customers in is your dining room. Customers come in, enjoy their meals and leave. However, the dirt, grime, and disease that they bring does not leave quite that easily. Many restaurant owners are surprised when they see how much of a mess that their dining room is in after it has not been cleaned for two to three days. They will then bring in a janitor or clean the entire dining room by themselves. This can take a few hours. You do not want to have to spend this time after you have already been working all day. Luckily, you do not have to spend your valuable time cleaning up other people's messes. Instead, you can spend your time on your restaurants food quality, and customer service. Hiring a professional janitorial service for your restaurant cleaning outsourcing is the smartest decision that you can make about your business.

Another common problem area of homes, businesses, and restaurants is the rest room. Many of your customers are going to want to wash up before they have a meal. However, after a few dozen customers use your rest room facilities, they can start to look pretty bad. Now imagine the results at the end of the day. Luckily, a professional cleaning crew can make sure that your rest rooms will look spotless by the next morning. They will pick up any paper towel on the ground, remove the trash from the trash can, clean the toilets, wash down the sinks, mop the floor and even put in new rolls of toilet paper. Now if a restaurant owner decided that he or she would do all of this, it could take them the better part of an hour of their very valuable time. However, this service is included in the very tiny fee that you would pay to a professional cleaning service.

Restaurant cleaning outsourcing is one of the best things that can be done for a restaurant. Not only will it help the restaurant's employees spend more time on food, but it reduces your time cleaning. You do not have to roll up your sleeves and clean your own business! Instead, you spend your valuable time helping your customers and ensuring that only the highest quality food is served to them. Now would you really rather be scrubbing a toilet rather than watching your customers reaction to a well cooked meal? I don't think so!

Commercial Buildings Maintenance Inc.

Commercial Building Cleaning & Janitorial Service
1519 W Patrick St
Frederick, MD 21702
Phone: 301-515-0664
Fax: 301-695-0455