Maryland Commercial Cleaning

What You Need from a Commercial Cleaning Service

Every business is different, so what each individual business needs from commercial cleaning services is different. The best thing to do before you call anyone, talk to anyone, or hire anyone to provide you with cleaning services is to sit down and really think about what you need, what you want, and what your business can afford. There are many different cleaning services in Maryland to choose from, and each offers something a little bit different. When you spend time considering what your business needs and can afford, it will be easier to match up your business with the right commercial cleaning service.

Write down all the things that your business needs, so you can later go through these needs point by point with potential cleaning services in Maryland. You may have to compromise a little bit, but don’t simply give in and get less than what you expect. With so many options available, you don’t need to settle for less than you need.

Shopping for Commercial Cleaning Services in Maryland
Make shopping for commercial cleaning services in Maryland as fun as you can. Now that you have created a list of your needs and you have figured out your budget, you can begin to shop. If you have a Maryland business or building in an area where other businesses are, you may want to ask around to get an idea of whom everyone else is using. Generally, you can get other businesses to tell you whom they have had a lot of luck with and whom they absolutely would not use.

For contract cleaning companies office cleaning is the most competitive market to break into. Some organizations change their cleaners on a regular basis, every year or some even every six months because they cannot find a company that will consistent help them.

Office Cleaning

This phrase ‘standards have fallen’ is oft repeated by a company representative who is complaining about the cleaning. So you ask what aspect of the cleaning has or is not being done. The reply is often along the lines of, well its all being done but the standard is not what we have come to expect. So you then ask if they can give specific examples so that these can be rectified. Answer; ‘not really its just that standards have fallen’. This is the most frustrating part if you are the cleaning services company. So you go in to visit the premises, talk to the company and to the cleaners. Quite often you can find nothing is actually wrong with the cleaning and that everything according to the contract is being fulfilled. This may very well be the beginning of the process of the company trying to replace you.

Why does this happen? It can happen for a number of reasons, but the principle reason is that the customers expectations of the cleaning process is not reflected in the cleaning schedule, as it changes with time or it may simply be unrealistic and does not take account of natural deterioration in the building.

For example it may be that some employee has found cup rings on their desk and complained that these are not being cleaned. The cleaners when approached about this maintain that they can never clean that particular desk because it is always full of documents. Or somebody has moved their workstation and complained about the amount of fluff and dirt accumulated around the wiring of their computer. As a result the cleaners are obviously not doing a good job.

How are these problems overcome? The best way of avoiding these problems is to carry out a cleaning survey of the premises in which such details can be highlighted and a possible remedy suggested. For example desks can be polished on a rota system and when it is time for a particular block of desks to be polished the individuals whose desks are being done are informed of the impending clean and instructed to clear their surfaces. If they do not then they cannot complain if they are not polished.

Having produced a detailed cleaning survey it should then be possible to sit down with the client and discuss which parts they would like to take up and which can be ignored. On this basis a quote can then be provided. Both parties are then very clear as to the extent and standard of the clean. So what was subjective before becomes objective and measurable. The cleaners should know exactly what is expected of them and the customer should have a more realistic and objective appraisal of the cleaning. Cleaning surveys carried out correctly can save you complaints and the potential loss of contracts.

Commercial Cleaning in Maryland

Commercial Building Maintenance LLC
carpet cleaning, janitor service,
25628 Ridge Rd, Damascus Md 20872
Phone: 301-482-2122